All Dogg's Go To Heaven — out now · shop the album, signed CDs & merch
NHALE

Help

Questions

Everything you need to know about ordering, downloads, shipping, and your account. Anything not covered here, reach us at info@nhale.club.

Access

Members & early access

How do I get access before the public?
The shop opens to members first. Members get an email invite to create an account and shop the pre-order before it goes public. Not on the list yet? Add your email at the bottom of any page and you'll be first to know.
Is the album out yet?
Yes — All Dogg's Go To Heaven is out now. Grab the digital download, signed copies, vinyl, and bundles in the shop.
What does membership get me?
First access to the shop: pre-order the album, vinyl, and signed copies before the public, first dibs on limited numbered runs, member-only drops, and your library of everything you buy in one place. (The album itself is a purchase, not a free perk.)

Digital

Downloads & pay-what-you-want

How much is the digital album?
You name your price. Pay what you want, with a $0.99 minimum. Set the amount on the product page, then add it to your cart.
How do I get my download?
It's delivered instantly to your email after purchase and added to your account library, where you can re-download anytime. Buy before release day and your link arrives the moment the album drops.
My download link expired. Now what?
Links expire after 48 hours for security. Re-download anytime from your library — a fresh link is generated each time.
How do I add the album to Apple Music, Spotify, or my phone?
Unzip the download first (the tracks are MP3s with cover art built in). Apple Music/iTunes: File → Import and pick the folder. Spotify: Settings → Local Files on desktop, then download the playlist on mobile. Android: drop the MP3s in your Music folder and open any player. Windows: add the folder in Media Player. A HOW TO ADD YOUR ALBUM.txt is in the download, and the full steps are in your library.
Are digital purchases refundable?
Digital downloads are final sale once delivered. Trouble downloading or playing your files isn't a refund matter, it's support, email info@nhale.club and we'll make it right.

Shipping

Physical orders

When will my order ship?
CDs ship within 7–14 business days. Signed CDs also ship within 7–14 business days (each is signed by hand). Vinyl ships within 30 days. We'll email tracking the moment your order ships.
Do I get tracking?
Yes. A tracking link is emailed to you as soon as your order leaves for delivery.
Where do you ship?
United States, Canada, United Kingdom, and Australia. Shipping is calculated at checkout.
Are the signed CDs really limited?
Yes. Signed CDs are signed by Nhale and hand-numbered out of 100. Once a run is gone, it's gone.

Orders

Your orders & account

Where can I see my order history?
Everything you've bought lives in your orders, and your downloads in your library. You can pull up a receipt or re-download anytime.
I didn't get my confirmation email.
Check your spam folder first. You can re-send the download from your order confirmation page, or find everything in your account. Still stuck? Email info@nhale.club.
What's in a bundle?
Each bundle lists exactly what's included on its product page (for example: signed CD + tee + album download). The digital portion is final sale; the physical portion follows the normal shipping and return rules.

Payment & policy

Payments, returns, contact

How are payments handled?
Securely through Stripe. We never see or store your card details.
What's your return policy?
Physical orders can be canceled before they ship, or returned within 14 days of delivery in original condition. Full details on the Refunds & Returns page.
Still have a question?
Email info@nhale.club and we'll take care of you.